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Terms of Service

Last updated: 14 April 2026 · Website: www.conxa.in

1. Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of the website, applications, and related services operated by CONXA (“CONXA”, “we”, “us”, or “our”) at https://www.conxa.in (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes both you individually and that organization.

2. Eligibility

You must be at least the age of majority in your jurisdiction (or older if the Service specifies a higher minimum age) to create an account. You must have the legal capacity to enter into a binding contract. We may refuse service or close accounts that we believe do not meet these requirements.

3. Accounts and security

You may need to register an account to use certain features. You agree to provide accurate, current, and complete information and to update it as needed. You are responsible for safeguarding your credentials and for all activity under your account. You must notify us promptly at noreplay@conxa.in if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or pose a security risk.

4. Description of the Service

CONXA provides tools to create structured professional or experience profiles (“Experience Cards” or similar), and to discover people through natural-language search, ranking, and explanations. Features may include AI-assisted drafting, voice input, translation or localization, credits or usage limits, and contact-related flows where offered. The Service may change over time; we may add, modify, or discontinue features with or without notice, subject to applicable law.

5. Your content and license to us

You retain ownership of content you submit (“User Content”), subject to these Terms. To operate the Service, you grant CONXA a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt, publish, display, distribute, translate, and create derivative works from User Content solely as needed to provide, improve, secure, and promote the Service, including training or tuning our systems only where permitted by law and our Privacy Policy.

You represent that you have all rights necessary to grant this license and that User Content does not infringe third-party rights. You are responsible for the accuracy of information you publish, including professional claims. Visibility settings you choose may control how your profile appears to others, but you should not rely solely on software for sensitive disclosures.

6. Acceptable use

You agree not to:

  • Violate any applicable law or regulation
  • Infringe intellectual property, privacy, publicity, or other rights of others
  • Harass, threaten, defame, discriminate against, or harm any person or group
  • Upload malware, attempt unauthorized access, or probe or stress systems without permission
  • Scrape, crawl, or harvest data from the Service at scale without our written consent
  • Circumvent technical limits, paywalls, credits, or access controls
  • Use the Service to build a competing product using our proprietary data or interfaces in breach of these Terms
  • Misrepresent your identity, credentials, or affiliation
  • Submit unlawful, obscene, or exploitative content, including content involving minors in any harmful context

We may investigate violations and cooperate with law enforcement. We may remove content or suspend access without prior notice where we reasonably believe it is necessary.

7. AI-generated output and search results

Outputs from AI features (including suggestions, transcripts, translations, or “why matched” text) may be inaccurate, incomplete, or outdated. Search ranking is probabilistic and does not constitute endorsement, verification of qualifications, or employment, partnership, or investment advice. You are solely responsible for decisions you make based on the Service.

8. Credits, fees, and payments

Certain features may require credits, subscriptions, or one-time payments. Prices and terms will be presented at purchase. Unless stated otherwise, fees are non-refundable except as required by law. Credits may expire or be consumed according to product rules shown in the Service. Failure to pay may result in suspension of paid features. You authorize us and our payment processors to charge your selected payment method.

9. Third-party services

The Service may integrate third-party services (for example, voice platforms, cloud hosting, analytics, or payment providers). Your use of those services may be subject to their terms and privacy policies. CONXA is not responsible for third-party services except to the extent required by law.

10. Intellectual property

The Service, including software, branding, logos, designs, and documentation, is owned by CONXA or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

11. Feedback

If you provide suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without obligation to you.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THOSE CASES, DISCLAIMERS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONXA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CONXA FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) IF NO FEES APPLIED, ONE HUNDRED INDIAN RUPEES (INR 100). MULTIPLE CLAIMS WILL NOT ENLARGE THIS CAP.

14. Indemnity

You will defend, indemnify, and hold harmless CONXA and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your User Content, your use of the Service, or your breach of these Terms or applicable law.

15. Term and termination

These Terms apply from your first use of the Service until terminated. You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, if we are required to do so by law, or if we discontinue the Service. Provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.

16. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles that would require application of another jurisdiction’s laws, subject to mandatory consumer protections where they apply to you. You agree that courts located in India will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, except where applicable law requires otherwise.

Before filing a claim, you agree to contact us at noreplay@conxa.in to attempt informal resolution.

17. General

  • Entire agreement: These Terms and the Privacy Policy constitute the entire agreement between you and CONXA regarding the Service and supersede prior agreements on the same subject.
  • Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.
  • Severability: If any provision is held invalid, the remaining provisions remain in effect.
  • No waiver: Failure to enforce a provision is not a waiver of our right to enforce it later.
  • Force majeure: We are not liable for delays or failures due to events beyond our reasonable control.

18. Contact

For questions about these Terms, contact CONXA at noreplay@conxa.in.