One-line definition: your balance reflects usage the product explains on the credits screen; contact steps always show clearly when you are about to share or request information.
Credits in plain terms
- Credits are not a bank account—they mirror entitlements for specific product actions.
- Balances update after actions complete successfully unless the UI states otherwise.
- If a feature is unavailable because of credits, the product tells you before you waste time filling a long form.
Contact and unlock language
Whenever contact details might be revealed, CONXA uses explicit copy so both sides understand what is being shared. If you are unsure, pause and read the confirmation; you can also consult Terms for legal framing.